Your privacy matters to us.

1. Introduction

Welcome to AZ Simple Solution. We respect your privacy and are committed to protecting the information you share with us through our website.

This Privacy Policy explains what information we may collect, how we use it, and how we keep it protected when you visit our website or submit an Inquiry through our contact form.

2. Information We Collect

When you use our website or submit a contact form, we may collect information such as:

• Full name
• Email address
• Selected main service
• Selected sub service
• Subject of your Inquiry
• Message or details you choose to submit
• Basic website usage information, such as browser type, device type, and general interaction data

3. Services Related Information

AZ Simple Solution provides support across Human Resources, Tech Services, Tutoring Services, Nutrition Services, and AI Consultancy Services.

If you submit an Inquiry related to these services, we may use the information you provide to understand your request and respond with the appropriate next step.

4. Sensitive Information

Please do not submit highly sensitive information through the contact form, such as full credit card numbers, banking passwords, medical records, government identification numbers, or private health records.

For AI Consultancy enquiries related to credit card fraud detection or healthcare modernization, please only provide general project information at the Inquiry stage. If more detailed information is required later, we will guide you through a more appropriate process.

5. How We Use Your Information

We may use the information you provide to:

• Respond to your Inquiry
• Understand which service you are interested in
• Provide service information, pricing direction, or next-step guidance
• Improve our website, communication, and service experience
• Maintain basic business records related to enquiries
• Protect our website from spam, misuse, or unauthorized activity

6. Email Communication

If you contact us through the website, we may reply using the email address you provide. We may also use your email to follow up about your Inquiry or provide information related to the service you requested.

7. Sharing Your Information

We do not sell your personal information. We may share information only when necessary to operate our business, respond to your Inquiry, comply with legal obligations, or protect our website and services.

8. Website Cookies and Tracking

Our website may use basic cookies or similar technologies to improve user experience, measure website performance, and understand how visitors interact with the website.

You can usually control cookies through your browser settings.

9. Data Security

We take reasonable steps to protect information submitted through our website. However, no website, email system, or online transmission method can be guaranteed to be completely secure.

10. Data Retention

We may keep Inquiry information for as long as needed to respond to your request, manage business records, improve services, or comply with applicable obligations.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

12. Children’s Privacy

Our website is intended for general service enquiries. If a parent or guardian contacts us regarding tutoring support for a student, they should only provide information necessary for the Inquiry.

13. Your Choices

You may contact us to request that we update, correct, or delete information you previously submitted, where applicable.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy, you can contact us using the details below: